Summary

Lidl US is searching for the next Sales Systems & Solutions Consultant to join our team!  The Sales Systems & Solutions Consultant is responsible for the strategic planning, implementation, and optimization of store-level technologies, including Manned Checkouts (MCO), Self-Service Checkouts (SCO), Electronic Shelf Labels (ESL), and Scan & Go (SSC) systems. This role serves as a critical bridge between International standards and national execution, ensuring that sales systems drive operational efficiency, minimize loss, and enhance the customer checkout experience. The Consultant will lead cross-functional projects, analyze system performance, and provide high-level support to regional teams to ensure seamless technology integration across the store network.

What You’ll Do

Essential Functions
•    Effectively manage projects and project timelines while working independently and collaboratively to achieve short, medium, and long-term departmental visions
•    Evaluate industry best practices and monitor developments and innovations within the retail sector particular to their business that may be beneficial to the daily operations of the organization
•    Analyze and evaluate projects and develop ideas and/or practical solutions for streamlining business processes
•    Lead the comprehensive planning and execution of rollout strategies for MCO, SCO, ESL, and Digital Signage across the national store network to ensure technological alignment with business growth
•    Analyze customer feedback and performance KPIs, such as checkout utilization and satisfaction scores, to refine sales systems for a frictionless and user-friendly shopping experience
•    Serve as the strategic gatekeeper and primary liaison between IT, Construction, Procurement, and International HQ to drive alignment on global hardware standards and system releases
•    Design and maintain national operational workflows in ARIS, ensuring all checkout and ESL processes meet international standards while maximizing store-level efficiency
•    Lead the digitalization of manual store processes and advance high-impact projects, including AI-driven solutions and Scan & Go development, to keep the brand at the forefront of retail technology
•    Manage the end-to-end lifecycle of sales technologies, including Electronic Shelf Labels (ESL), by overseeing budgeting, inventory strategy, and cost-reduction initiatives
•    Translate raw performance data and competitive 360-degree store analyses into actionable merchandising and sales system strategies
•    Drive the adoption of new technologies by developing training materials, FAQs, SOPs and facilitating regional exchange sessions to share best practices and strategic initiatives like "SCO First"
•    Manage complex project documentation, including profitability calculations and impact reporting, to ensure all sales system initiatives support broader business objectives and ROI

What You’ll Need

Required Knowledge, Skills, Abilities 
•    Excellent verbal and written communication skills
•    Excellent interpersonal and customer service skills
•    Excellent organizational skills and attention to detail
•    Excellent time management skills with a proven ability to meet deadlines
•    Strong analytical and problem-solving skills
•    Ability to prioritize tasks and to delegate them when appropriate
•    Strong proficiency in Microsoft Office and Google Workspace tools (Word/Docs, PowerPoint/Slides, Excel/Sheets), with the ability to create clear analyses, presentations, and documentation
•    Ability to meet deadlines and manage multiple priorities in a fast‑paced, dynamic environment.
•    Excellent communication and stakeholder‑management skills, with the ability to collaborate effectively across all levels of the organization
•    Demonstrated ability to work independently, exercise sound judgment, and drive projects forward with minimal supervision
•    Strong analytical and problem‑solving capabilities, with the ability to interpret data and translate insights into actionable recommendations
•    Proven ability to make informed, timely decisions under pressure and in time‑sensitive situations
•    Ability to empower and train regional and store personnel to effectively operate and maintain new sales systems and technologies

Preferred Knowledge, Skills, Abilities 
•    Software knowledge in the following a plus: SAP, Power-Bi
•    Strong presentation skills with the ability to communicate technical concepts to non-technical stakeholders
•    Understanding of retail operations, store processes, and checkout workflows
•    German language skills

Required Education, Certifications/ Licenses, Related Experience 
•    Bachelor’s degree 
•    3-5 years of experience in a related field
•    In lieu of degree, 5+ years of experience in related field will meet the education and related experience requirements listed above

Preferred Education, Certifications/ Licenses, Related Experience 
•    Bachelor’s degree in Supply Chain, Business, Math & Science, Technology, or Engineering
•     2–4 years of relevant professional experience in retail operations, supply chain, or a technology-related discipline
•    Experience in Project Management, Retail Operations, or Information Technology
•    PMP Certification

Physical Job Requirements 
•    Prolonged periods sitting at a desk and working on a computer
•    Must be able to lift up to 15 pounds at times

Travel Requirements 
•    This position commutes between stores, regional offices and/or distribution centers up to 30% of the time
•    This position requires overnight domestic travel less than 10% of the time

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.
 

All our Lidl employees are eligible to receive the following benefits:
 
•    Medical & Prescription | Dental | Vision coverage
•    Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
•    Dedicated training plans to ensure you are set up for success
•    401K Plan (+ 5% company match)
•    Voluntary Term Life & AD&D Insurance
•    Total Well-Being Program
•    DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule
 

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.

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