Summary
As our (Senior) QA Specialist for Power Tools /SDA (small domestic appliance) /Consumer Electronic, you will be the technical expert driving the quality and safety of products reaching millions of European households. Your work directly impacts the safety of power tools / SDA sold across thousands of Lidl and Kaufland stores globally. You will be the technical backbone ensuring our products meet top-tier European standards in our brand-new, premium, eco-friendly office at Airside, Kai Tak.
• Liaise on issues and product requirements related to the 3rd party laboratory testing in Europe, Asia and USA of related product groups
• Support the Quality Assurance, Merchandising and Production Team on all product and quality requirements of related products.
• Provide support and direction to the team
What you'll do
• Ensure sample inspections/testing and reports are completed within target time
• Responsible for arranging samples to be sent to external warehouse or testing laboratory once evaluation completed, ensure samples organized on shelves or allotted area
• Carry out checks on artwork i.e. packaging\manuals\labelling
• Initiate the product certification process with testing laboratories (e.g. GS mark, Quality Test Marks etc.)
• Deal with (In-line) comments from Head Office – check, review and propose response, where applicable
• Arrange and assess retest once the improved sample is available
• Clarify the testing issues with external laboratory
• Review and discuss (where applicable) CAP report with Production Team and suppliers
• Advise/discuss with the superior the critical and major issues related to projects
• Ensure all critical and major issues in own area being raised and discussed; seek further advice from appropriate team members
• Handle laboratory test quotation issues and discuss with the superior for confirmation
• Create test failure analysis and communicate recommendations to suppliers
• Ideate product improvements and present them to relevant stakeholders
• Maintain a positive communication culture with all stakeholders and act solution oriented
• Ensure and be able to have face to face discussion with related parties and work on agreed instant solution whenever possible
• Update and recalculate the testing and production schedule and inform all relevant stakeholders
• Update the Merchandising Team on safety/quality issues directly related to project particularly causing delays
• Monitor the schedule and review on the document/report (Test order, sample review report, DCL, Certification)
• Attend Kick-off meetings
• Attend weekly Critical Path Management meeting
• Review and submit shipment release documents to Quality Assurance Manager/Technical Manager for release
• Develop and train team junior team members
• Travel is required for this role
What you'll need
• Minimum of 3 - 4 years of work experience in a Quality Assurance / QC / Engineer position
• Bachelor's degree in engineering, hardgoods or a related discipline
• Fluency in English and Mandarin is required. Proficiency in Cantonese is a strong advantage (German is a plus).
• Strong technical knowledge of power tools/SDA products; experience in 3rd party testing laboratories is a distinct advantage.
• Proficiency in GWS application
Core competencies / skills:
• Understanding complex situations and processes
• Prioritizing appropriately
• Adapting to changing situations
• Performance-orientated working
• Quality awareness
• Building relationships with departments/3rd parties
• Respecting opinions/values of others
• Processing/relaying information
• Investing in employee training & development
• Motivating employees
What you'll receive
We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.
Market Leading Remuneration & Benefits:
• Financial Security: Double pay, discretionary bonus, life insurance, and medical insurance
• Rental Reimbursement Scheme: A significant tax-optimization benefit for Hong Kong residents
• MPF Flexibility: Choose your preferred MPF provider
Supportive Environment:
• Airside Office: Work in Kai Tak’s landmark "Airside" building—a premium, eco-friendly office with world-class amenities and direct transport links.
• Professional Growth: Access to in-house training courses and a training sponsorship scheme to advance your technical career.
• Heath & Wellness: Health and vision checks to ensure your well-being
Work-Life Balance:
• 5-day work week
• Competitive Annual Leave: Enjoy generous leave starting from 18 days to recharge
• Out-of-Office Leave: Flexibility to attend important personal appointments during work hours.