Summary

Lidl and Kaufland Asia are hiring a Product Support Engineer to join our production support - hand tools and power tools team. The successful candidate is mainly responsible for the following areas in coordination with his/her superior: 

• Responsible for delivery performance.
• Follow up all production related activities to ensure on time delivery
• Ensure cargo ready date (CRD) ready for shipment and confirmed shipment release on time
• Negotiation with suppliers to achieve the best possible price per item, in the department margin targets as defined by headquarters

What you'll do

• Monitor order status from confirmed to buy (CTB) to cargo ready date (CRD). Ensure the order can meet the schedule of each milestone according to the project plan.
• Follow up on all production-related activities to ensure on-time delivery.
• Assess production capacity and identify potential delay risks.
• Leading in kick-off meetings.
• Collaborate across functions to ensure milestones align with the agreed factory TnA.
• Support CPM meetings with stakeholders by preparing discussion points based on order status, and provide meeting recaps and action plans.
• Setup regular meeting with the suppliers to monitor the production progress and review the outstanding issues with project team. Visit the supplier to resolves issues on site if order at risk.
• Notify key stakeholders of any major production schedule issues identified.
• Ensure the goods are ready and inspected on time in order to catch the Cargo Ready Date (CRD)
• Coordinating between suppliers and local planning team to ensure the inspection and Sample Pickup is scheduled based on the T&A plan.
• Monitor high-risk orders and factories.
• Resolves bottlenecks in production (e.g. sample rejection, capacity issue and production efficiency)
• Manage quotations, price analysis, and price negotiations with suppliers within the negotiation parameters set by headquarters.
• Define the right price and quality per item to generate the best value for money for our customer.
• Manage the ordering progress and provide problem solving wherever necessary to maintain cost efficiency.

What you'll need

• Diploma or degree in in electrical or mechanical engineering 
• Production role experiences
• Experience in Project Management
• Experience of manufacturing and production methods
• Good command of both spoken and written English and Mandarin
• Strong communication skills and computer literacy (Excel, Word, Outlook) and Google
• Strong negotiator with a commercial mindset
• A can do attitude with entrepreneurial spirit is a must
• Occasional travel may be required

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.

Market Leading Remuneration Package:

• Double pay and discretionary bonus

• Choice of MPF provider

• Life Insurance

• Medical Insurance

Supportive Environment:

• Rental re-imbursement scheme

• Out-Of-Office leave for important appointments

• In-house training courses

• Training sponsorship scheme

• Health Check

• Vision Check

Work-Life Balance:

• 5 day week

• Competitive Annual Leave

• Charity, Community and Sporting Events