Summary

Step into a role with true global impact. As a key member of our Food and Near Food team, you will partner closely with the Senior Quality Manager to champion product excellence. As our technical expert, you will take ownership of the quality and safety of products that reach millions of households every single day.

You will ensure that every item not only meets but exceeds the highest international standards. Your daily work will directly safeguard the products sold across thousands of Lidl and Kaufland stores worldwide—all driven from our dynamic base in our office at Airside, Kai Tak.

Beyond daily operations, you will independently manage technical and QA initiatives across Asia, acting as the bridge between suppliers and top-tier laboratories in Europe and Asia. We are looking for an innovator: someone who can spot opportunities to continuously improve our QA systems and procedures while maintaining the smart, efficient, low-cost model that drives our success.

What you'll do

• Global Collaboration: Define and execute testing protocols with international teams for food/near-food projects across all selling markets.
• Offshore Alignment: Act as the link to offshore QA counterparts for project success.
• Supplier Safety: Ensure rigorous food safety risk assessments are implemented with suppliers.
• Quality Improvement: Proactively maintain and elevate product quality through direct supplier interaction.
• Process Management: Coordinate sampling, inspection, testing, and reporting with suppliers and labs.
• Quality Ownership: Analyze data and conduct quality assessments to own product quality reviews.
• Standard Setting: Establish documented quality standards and product specifications for new projects.
• Documentation Maintenance: Keep product specifications and risk assessments current.
• Issue Resolution: Investigate and resolve customer/product feedback swiftly with internal and external partners.
• Travel Required: Conduct occasional site visits to build relationships and observe processes.

What you'll need

• A solid foundation with 1 to 3 years of hands-on working experience in the Food and Near Food industry.
• A Bachelor’s degree (or equivalent). A Master’s degree (or equivalent) in Food Science, Food Technology, Microbiology, or a closely related field is a massive advantage!
• Stellar communication skills, with fluency in English, Cantonese, and Mandarin required. Knowledge of German is a fantastic bonus.
• Fluency in the digital workspace, specifically proficiency in Google Workspace.

Essential

• A sharp, practical understanding of Food/Near Food manufacturing processes.
• An unwavering, customer-first mindset where you truly believe that only the best is good enough.
• Exceptional project management skills to keep complex initiatives moving smoothly.

Core Skills/Competencies

• Exceptional organizational skills
• A proactive, self-starting attitude (Personal initiative)
• A drive to deliver high-performance, tangible results
• A razor-sharp eye for quality awareness
• The ability to juggle priorities and manage workloads effectively
• A strong sense of personal accountability and responsibility

Nice to have

• Familiarity with GFSI Schemes (e.g., BRC, IFS) and Food Safety & Quality Management Systems, including HACCP, GMP, and ISO 22000.
• On-the-ground, practical experience within food/near-food factory environments.
• Previous exposure to navigating the standards of EU and US markets.

What you'll receive

Development opportunities

In this dynamic role, you will rapidly elevate your technical expertise and cross-cultural project management skills by navigating complex regulatory challenges and driving high-stakes product launches. The fast-paced demands of liaising between Asian suppliers and testing facilities will challenge you to become a decisive problem-solver and a master of international quality standards. Ultimately, success in this position paves the way vertical advancement within our expanding QA team.

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.

Market Leading Remuneration & Benefits:

• Financial Security: Double pay, discretionary bonus, life insurance, and medical insurance
• Rental Reimbursement Scheme: A significant tax-optimization benefit for Hong Kong residents
• MPF Flexibility: Choose your preferred MPF provider

Supportive Environment:

• Airside Office: Work in Kai Tak’s landmark "Airside" building—a premium, eco-friendly office with world-class amenities and direct transport links.
• Professional Growth: Access to in-house training courses and a training sponsorship scheme to advance your technical career.
• Heath & Wellness: Health and vision checks to ensure your well-being

Work-Life Balance:

• 5-day work week
• Competitive Annual Leave: Enjoy generous leave starting from 18 days to recharge
• Out-of-Office Leave: Flexibility to attend important personal appointments during work hours.
• Community Engagement: Join our charity, community, and sporting events to connect with the team outside of work.