Summary
£52,800* up to £70,400* | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table and together, we share a powerful drive. We are curious, collaborative, and ready to make a high-impact difference every single day.
Just like you.
An exciting, newly created opportunity has landed within our dynamic, fast-growing Head Office team in Tolworth. We are launching a brand-new Employee Relations team dedicated to shaping nationwide grievance management, and we want you to be a part of it.
If you are a passionate Employee Relations expert who thrives on navigating complex cases, working at pace, and delivering fair, balanced outcomes, this is your chance to shine. Shaping what we do next is More to Value. In this role, you will join a business looking to further support and enhance its employee relations function while playing a pivotal role in driving our nationwide strategy forward.
Life at Lidl: We give you the best of both worlds with our hybrid working model. Spend three days at our state-of-the-art Tolworth office—complete with an on-site gym, fantastic restaurant, and top-tier perks—and enjoy up to two days working from home for the ultimate work-life balance.
Ready to make your mark? Join us and take your ER career to the next level.
What you'll do
● Manage and coordinate formal and informal grievance cases
● Conduct fact-finding and investigation meetings
● Provide advisory guidance and coaching to the supporting team
● Draft outcome letters and maintain accurate case documentation
● Provide practical ER guidance to managers & feedback on case learnings
● ConductCarrying out of any disciplinary processes, where required
● Ensure full compliance with employment legislation
● Provide advisory guidance and coaching to the supporting team
● Keep up to date with developments in employment legislation and HR best practices
● Contribute to maintaining a positive and professional workplace culture
What you'll need
● A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable
● Solid understanding of grievance procedures and ACAS code of practice
● Significant Employee Relations experience, advising middle management and up to date labour law knowledge
● Experience of leading grievance investigations and delivering outcomes
● Highly developed in handling complex, sensitive and confidential matters
● Oversee a busy caseload whilst remaining calm, organised and solution-focused
● Exceptional written and verbal communication
● Strong GoogleMicrosoft Office skills and HR software proficiency
● Experience within a retail or hospitality environment would be advantageous
● The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills
What you'll receive
This isn’t getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We are proud to offer a competitive salary from £52,800* up to £70,400* (depending on experience) with 35 days’ holiday per year (pro rata).
Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.