Summary

£35,200* - £44,000* per annum | 12-month fixed term contract | 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme 
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.
Just like you.
We are looking for a proactive, detail-oriented Officer to join the Fulfilment, Forecasting and Supplier Relations Team in Head Office Supply Chain department. This fixed term contract will have a pivotal role to play, often supporting as a first responder to supply chain bottlenecks. Whether it’s navigating global supply disruptions or internal logistical hurdles, you will support in deploying agile solutions to keep our shelves full.

What you'll do

• Actively track and communicate fulfilment levels to suppliers, providing constructive feedback and collaborating on solutions to resolve recurring issues.
• Serve as the primary point of contact for suppliers via phone, email, and the Supplier Portal, building high-trust partnerships to ensure supply chain reliability.
• Monitor and analyse key performance indicators, providing detailed commentary on variances to plan and suggesting corrective actions.
• Monitor stock levels across our consolidation hub network, escalating to suppliers when levels deviate from the agreed threshold.
• Maintain robust document logs and generate comprehensive reports on fulfilment, missing items, and stock splits.
• Ensure the accuracy of critical data sets, including supplier contact information and the internal Supplier Portal.
• Facilitate clear, direct communication regarding fulfilment challenges with Head Office departments, Regional Distribution Centres (RDCs), and international colleagues.
• Maintain and update Depot Memos to ensure RDCs have real-time, accurate information; manage supplier-related feedback via the SIL (Supplier Issues Log).
• Successfully manage a rotating or varied portfolio of product groups, adapting approach based on the specific needs of the category.

What you'll need

• An analytical mind and a methodical approach with strong PC skills and an advanced knowledge of Google Docs and Sheets and Word
• The ability to identify trends and adjust strategies accordingly
• Excellent communication and organisational skills
• Problem solving mindset and an aptitude to work independently
• Exceptional organisational skills

What you'll receive

• 30 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Plus, more of the perks you deserve

*Includes an additional 10% non-contractual London Weighting

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.