We value diversity at Lidl and this includes creating collaborative teams with colleagues with diverse experiences and backgrounds. Continue your career journey and make a difference with us here at Lidl!

What will you do?
  • Perform helpdesk function duties
  • Provide daily IT support to end users
  • Setup, install and maintain Company hardware and software
  • Maintain and update the hardware and software inventory
  • Troubleshoot and resolve any IT related issues
  • Provide technical support to the network, systems and applications
  • Work with Head office or IT vendors for hardware/software support or deployment
What will you need?
  • Minimum 2 years experience in IT technical support
  • Knowledgeable in Administration configuration such as, MS Azure, O365, Windows OS, and SCCM.
  • Strong PC troubleshooting skills (software and hardware)
  • Experience in programming such as PHP, MS Access or VBA is a plus
  • Hands-on experience and knowledge of TCP/IP, network troubleshooting and networking equipment such as firewalls and switches is preferrable.
  • Customer focused
  • Good interpersonal and communication skills
  • Self-motivated, pro-active and willing to learn
  • Good command of written and spoken English and Chinese
What do we offer?

We are dedicated to fostering a family-friendly culture and work environment and have been a proud member of the Caring Company Scheme since 2014. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience.


Market Leading Remuneration Package:

  • Double pay and discretionary bonus
  • Choice of MPF provider
  • Life Insurance
  • Medical Insurance


Supportive Environment:

  • Rental re-imbursement scheme
  • Out Of Office leave for important appointments
  • In-house training courses
  • Training sponsorship scheme
  • Health Check
  • Vision Check
  • Exceptional maternity and paternity leave
  • Supporting your child’s education with advice from a leading education consultant.


Work-life Balance:

  • 5 day week
  • Competitive Annual Leave
  • Charity, Community and Sporting Events


We are now inviting confident and passionate candidates to join us and work in a dynamic, dedicated and responsible environment.